Cleveland, Ohio-based Third Federal Savings & Loan has teamed up with fintech firm Fiserv to power its digital transformation.
The collaboration will see the implementation of Fiserv’s DNA platform, a move aimed at enhancing Third Federal’s customer service capabilities through real-time transaction processing across all channels.
Fiserv core account processing solutions said: “As financial institutions face pressure to meet consumer expectations, they should scan the horizon for future-ready technology that enables innovative, differentiated experiences.
“DNA accelerates and elevates financial institutions’ ability to respond to change, facilitate engagement and growth, and help them get ahead of what’s next.”
Third Federal, with assets worth $17bn, has selected the DNA platform as part of its strategic initiative to improve operations, offer better products for consumers and homeowners, and achieve rapid deployment of new offerings.
The platform is also expected to facilitate seamless integration with advanced solutions and support the bank’s long-term growth goals.
Third Federal chief information officer Andy Rubino said: “Everything we do at Third Federal is focused on serving our customers and associates.
“An open and real-time core solution that allows us to easily integrate with third parties and provide a superior user experience helps us achieve this goal.”
Earlier this month, South Africa’s FirstRand Group adopted Fiserv’s Finxact, a cloud-based banking system, to support the growth of its divisions, First National Bank (FNB) and Rand Merchant Bank (RMB).
“Third Federal embarks on digital upgrade with Fiserv’s DNA platform” was originally created and published by Retail Banker International, a GlobalData owned brand.
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